The worry that runs through most calls is whether the problem is as bad as it looks, and whether dealing with it means tearing the house apart. The answer to both is usually no. A thorough inspection tells you exactly where the infestation stands, and modern treatment methods handle the problem without turning a home upside down. Bed bugs are not a sign of a dirty property or careless housekeeping. They travel on luggage and secondhand furniture, and they turn up in properties that are well-kept and carefully managed. If you are in New Braunfels and you have found evidence of bed bugs, or you suspect you have, we are ready to help.
Call (830) 266-5979 for a quote.
We serve homes, apartments, hotel rooms, short-term rentals, and commercial properties throughout New Braunfels. The inspection comes first, because the treatment plan and the price both depend on knowing where the infestation is and how far it has spread. Nothing is quoted or scheduled until that picture is clear.
For residential and commercial customers alike, speed and discretion matter as much as the treatment itself. When you call, someone who knows the trade answers and can scope the job on the phone. You get a clear picture of what the inspection involves, which approach fits your situation, and what the price looks like before anything is booked. The price is confirmed before we schedule, so there is nothing to work out after the fact.
Visits are handled privately. Nothing about the job is discussed with neighbors, building staff, or anyone else outside the work itself. You are calling someone who treats this problem discreetly. What happens at your property stays between us, and that applies whether the property is a private home, a rental unit, or a hotel room with guests checking in and out. Careful inspection. Targeted treatments. Discreet service.
New Braunfels has a mix of single-family homes, multi-unit apartment buildings, and a significant number of short-term and vacation rental properties. Each of those calls for a slightly different approach to scheduling and access. We work around tenants, guests, and household routines rather than asking everyone to disappear for the day. What the household or the property manager needs to do beforehand is explained clearly on the call.
Bed bugs do not come from an unclean environment. They hitchhike. A suitcase brought back from a hotel stay, a piece of secondhand furniture picked up at an estate sale, a visitor who unknowingly carried them in on clothing or luggage, a delivery that moved through an infested facility: any of these can introduce bed bugs into a property that was completely clear the week before.
In a city the size of New Braunfels, with hotels, short-term rentals, and a steady flow of visitors and residents moving in and out, the conditions that allow bed bugs to travel are simply part of daily life. That is not a local problem. It is how bed bugs have always spread, everywhere. The only thing that matters once they arrive is addressing the problem before it moves further.
A common early sign is bites that appear overnight in a line or cluster on exposed skin. Dark fecal spots along a mattress seam, pale shed skins in a headboard joint, or live bugs in the folds of a box spring are the physical evidence to look for. If you are not sure whether you are looking at bed bugs or something else, an inspection settles it. Bed bugs are sometimes confused with fleas, but the two are easy to tell apart: bed bugs are flat, oval, and cannot jump, and they stay close to sleeping areas rather than following pets around the floor.
Shared housing, whether a student apartment or a house with several occupants, presents a specific challenge. Bed bugs move between rooms through shared walls, furniture, and the movement of people. Treating one room while others go uninspected often leads to re-infestation within weeks. An effective plan in a shared property covers every room that could be involved, not just the one where bites were first noticed. Coordinating access with multiple occupants takes some planning, and we walk through that on the call.
A single infested guest room in a hotel can spread to adjacent rooms quickly, especially through wall voids and shared furniture. For hotel operators and property managers, the concern is both resolving the immediate problem and protecting other guests. We handle hotel and guest-room treatment with the kind of coordination that a commercial property requires, including working around check-in and check-out schedules where possible.
Furniture that has been moved in a vehicle can leave bed bugs behind in the upholstery and seams of that interior. Camper vans, RVs, and cars used to transport secondhand furniture or infested items can harbor bed bugs long after the furniture is gone. If there is any reason to suspect a vehicle has been involved in moving infested material, that interior is worth inspecting and treating as part of the same plan.
After treatment, interceptor devices placed under bed legs trap any bed bugs moving toward or away from the bed. They are a straightforward way to catch activity early and confirm that the treatment has done its job. Mattress and box-spring encasements used alongside them seal any remaining bugs inside and cut off access to feeding. Both are standard supporting measures at the end of a treatment plan, and they make post-treatment monitoring much easier to manage. If you are comparing options, our full list of bed bug services puts them side by side.
Bed bug treatment in a rental property involves at least two parties, and sometimes more. In most cases, the landlord or property manager arranges the inspection and treatment, coordinates access with the tenant, and handles the invoice. The tenant's role is to follow the preparation steps before the visit and to keep the treated areas clear while the plan runs its course.
Access needs to be agreed in advance, particularly in a multi-unit building where more than one apartment may need to be inspected. An infestation in one unit does not stay there. Bed bugs move through wall voids and shared spaces, and treating a single apartment while neighboring units go uninspected is one of the most reliable ways to end up back where you started. We work with property managers to scope the job properly from the start, which means covering the full picture rather than just the unit where the complaint came from.
Privacy matters to tenants as much as it does to homeowners. What happens at a specific unit is not shared with other tenants or building staff. The inspection and treatment are handled discreetly, and the scope of the problem stays between the property manager and us. We take it from inspection to follow-up.
The price is confirmed on the call before anything is scheduled. What it covers depends on what the inspection reveals: the number of rooms involved, how far the infestation has spread, the type of property, and which treatment approach fits the situation.
Heat treatment and chemical treatment are each priced differently, and an integrated plan that combines more than one method is priced differently again. A single room in an apartment is a different scope from a whole house where the infestation has moved through several rooms. A multi-unit building where several apartments need to be addressed is different again. None of those figures can be given before the inspection, because the inspection is what determines the scope. What you can count on is a straight answer on the price before any work begins.
Whole-structure fumigation, which is reserved for the most severe infestations, is handled by specialists and is priced accordingly. If the inspection findings point in that direction, we will say so plainly and explain why.
Ask what the quote covers and you get a direct answer. Straight answer on the phone. Clear plan. Then we treat.
We serve New Braunfels and the surrounding communities throughout Comal County. Whether the property is in the city or in a neighboring area, the same inspection and treatment process applies. Nearby communities we cover include Lake Dunlap, Santa Clara, McQueeney, Marion, and Geronimo. We'll size the treatment to the infestation, wherever in the area the property sits.
If you are not sure whether your address falls within our coverage area, call and ask. We are available every day from 8:00 AM to 9:00 PM.
Leave everything in place. Do not throw out the mattress, box spring, or any furniture, and do not move items from the room where you suspect the infestation is. Both actions can spread bed bugs to areas that were previously clear, which makes the inspection harder and the treatment more involved. Any preparation steps needed before treatment, such as laundering bedding or bagging soft items, are explained after the inspection, once the treatment plan is confirmed.
We serve properties across the area we cover, including those on private roads. If an address is unusual or does not have a standard street number, it helps to describe the location clearly on the call so the visit can be planned accurately. We confirm access details before the appointment.
It can, and it is worth raising on the call. Bed bugs move through wall voids and shared spaces in multi-unit buildings, and a treatment limited to a single apartment sometimes leads to re-infestation from an adjacent unit that was not inspected. When the inspection findings suggest the problem may extend beyond one apartment, we work with the property manager to coordinate coverage across the affected units. The goal is to address the full scope of the infestation rather than just the room where bites were first noticed.
A specific time can be requested on the call, and we confirm what the schedule allows. We do not promise arrival at an exact minute, but we work with customers to find a window that fits their situation. Confirmation of the appointment details happens before the visit.
Yes. Short-term rentals and vacation properties are among the property types we handle in New Braunfels. The inspection and treatment process is the same careful, methodical approach used for any residential or commercial property, and we work around guest schedules and turnover windows where possible.
Call (830) 266-5979 to talk through what the property involves and get a quote.
Vacuuming can remove some surface-level activity and debris, but it does not reach the harborage areas where bed bugs actually live and breed. It is sometimes part of an integrated treatment plan as a supporting step, not a standalone solution. Whether vacuuming is part of the preparation we ask for depends on the treatment method being used.
No. Throwing out a mattress before an inspection removes evidence and can spread bugs to other parts of the home. After treatment, a mattress encasement is typically the right next step rather than disposal. Encasements trap any remaining activity and protect the mattress going forward, which is a better outcome than replacing it unnecessarily.
The longer a bed bug infestation runs, the further it spreads and the more involved the treatment needs to be. Calling now means a faster inspection, a clearer plan, and a shorter path back to a property that is not keeping you up at night.
Call (830) 266-5979 to get a quote.
Someone answers who can scope the job on the phone and tell you exactly what comes next. There are no forms to fill out and no waiting for a callback.
Nearby communities we serve: Cibolo, Garden Ridge, Seguin, Selma, Canyon Lake.
See the whole of our coverage map.
Bed bugs are a common problem, and they are a solvable one. Whether the infestation is confined to a single bedroom or has spread through a larger property, we work through the problem methodically from inspection to follow-up. Every visit is handled with discretion, and the treatment plan is explained clearly before anything is scheduled.
| Method | How It Works | Ideal For | What to Expect |
|---|---|---|---|
| Chemical (Conventional) Treatment | Professional-grade residual products applied to harborage areasDesiccant dusts used in cracks and crevicesCrack-and-crevice application to baseboards, furniture joints, and mattress edges | Properties where heat treatment is not the right fit for the structure or situation | Usually two to three visits spaced about two weeks apart. Residual products remain active after application. More household preparation required than heat treatment. |
| Heat (Thermal) TreatmentMost Popular | Specialized equipment raises room or whole-home air temperatureReaches every life stage including eggsNo chemical residue left behindUsually completed in a single visit | Residential homes and apartments where a fast, residue-free result matters | Most often a single visit with no chemical residue. A follow-up inspection is sometimes scheduled to confirm the result. Less preparation required from the household than chemical treatment. |
| Mattress Encasements and Monitoring | Encasements fitted to mattress and box spring after treatmentInterceptor devices placed under bed legsTraps any surviving bugs and makes new activity easier to detect | Post-treatment monitoring and ongoing detection in any treated property | Placed during or after the treatment visit. Encasements remain in place long-term. Interceptors are checked at follow-up visits to confirm the treatment result. |
Call (830) 266-5979 to get a quote and find out what the right treatment plan looks like for your situation. We are available every day from 8:00 AM to 9:00 PM, and the price is confirmed before anything is scheduled.
(830) 266-5979